13 Banking Trends For 2013
To see what is ahead for the future of banking, view the 13 Banking Trends for 2013 infographic. This infographic discusses methods to engage customers and necessary IT changes. Notable trends for 2013 including analytics to position location based services, transaction history to push contextual offers, a break in to the gaming industry to fulfill virtual transactions and an emphasis on social media. In addition to new products, the infographic notes that tellers need to become sellers, the importance of wooing the Baby Boomer, and a shift in lifestyle vs. life stage banking. Finally, IT is addressed within the infographic with topics like phased approaches, cloud, increased automation, outsourcing and mobility.